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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Okeefe

October 13, 2025

5  out of  5
rating by Steven Okeefe
"Very helpful worker that really explained insurance well to me."
We responded:
"We appreciate your feedback and 5 Star Review. Please let us know if you need anything else, we are here to help!"
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William Bilbo

October 12, 2025

5  out of  5
rating by William Bilbo
"I've had nothing but exemplary experience with Jason Flatch State Farm. I have my automobiles, home and life insurance all under the same umbrella. They were really good taking over my home insurance from another company I wasn't happy with and plus it makes it easier dealing with one company. Any has been very helpful to me and I'm really happy to work with her."
We responded:
"We appreciate the awesome review and are glad to help in any way we can. Amy is a huge asset to our customers, and we thank you for your continued business."
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Lilarie Thomas

October 2, 2025

5  out of  5
rating by Lilarie Thomas
"Always feel safe knowing I have the best insurance around! I’ve been with State Farm for years and always have great customer service! Jason and his team are always helpful and friendly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we appreciate you too!"
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Donna Arizmendi

October 2, 2025

5  out of  5
rating by Donna Arizmendi
"This wonderful lady helped me so fast and took so much stress off my shoulders. She is an asset to your company. You may want to give her a raise. I have never had help over the phone with a 100% successful rate like today. I was blown away how fast she corrected my problem. Thank you Donna Arizmendi"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; Julie does a great job and is a true asset to helping our customers. Thank you for your continued business!"
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Andrew Everleigh

October 1, 2025

5  out of  5
rating by Andrew Everleigh
"Karen and the whole team have been great to work with over the years, I have 3 vehicles insured by State Farm and have never had a problem. Thanks Again for great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you and we appreciate your business."
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Wanda Cunningham

October 1, 2025

5  out of  5
rating by Wanda Cunningham
"I was extremely happy with the help that Amy gave me it's been fast and simple withe her help I love her as my State Farm Agent 💖♥️💥"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service and I am glad Amy was so helpful. Thanks again for your business. "
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Connie Graham

October 1, 2025

5  out of  5
rating by Connie Graham
"Dylan Krempel was fantastic to work with and explained everything in detail. Not only that, I was also able to save so much money on my car insurance with his help. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I am glad Dylan was helpful. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and appreciate you!"
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Lina Maldonado

October 1, 2025

5  out of  5
rating by Lina Maldonado
"Nick was super helpful and got me everything I needed to get my insurance going. He went above and beyond to assist me in receiving the best coverage at a cost effective amount. He was very professional and attentive to all of my questions. Great customer service!"
We responded:
"Thank you for the great 5 Star Review. We are glad Nick was so helpful. We appreciate your business and are here to help any way we can."
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eric viau

September 25, 2025

5  out of  5
rating by eric viau
"I've been a State Farm customer for over 10 years . The past year I've been working with Jason Flatch's office and have had a great experience. Rachelle recently helped me with an issue I've had and she went above and beyond to help resolve it. It was not a State Farm issue, but she went out of her way to help anyway. Rachelle was very pleasant to work with and made the whole process easy for me and others involved."
We responded:
"Eric, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am so glad Rachelle was helpful, it's nice to hear! We appreciate you too! "
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Dominique Byle

September 23, 2025

5  out of  5
rating by Dominique Byle
"I just want to give a huge shoutout to the team at Jason Flatch - State Farm Agent They’re absolutely wonderful to work with—always quick to respond, super helpful, and they go above and beyond to make things easy. I truly have nothing but great things to say and highly recommend them if you’re looking for an agent you can count on!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Joe Malave

September 19, 2025

5  out of  5
rating by Joe Malave
"Jane was extremely helpful. She guided me through what I needed for 2 myself and two young adults with cars to insure. And..... I saved money!! Great Service and I saved money! That's a wining combination."
We responded:
"Joe, thanks for the great 5 Star Review. We appreciate your business and feedback. We are glad Jane was helpful, and we love saving people money. Please let us know if you need anything else as we are here to help."
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jacy jenkins Jenkins

September 4, 2025

5  out of  5
rating by jacy jenkins Jenkins
"State farm is a great insurance company primarily because they have great insurance agents and I would highly recommend Rachelle Garr who is very personable and goes out of her way to help out and that makes me really appreciate the service that is provided... she's awesome 😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! And yes, we agree Rachelle is awesome too! Thank you for your business!"
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Joe Caruso

September 2, 2025

5  out of  5
rating by Joe Caruso
"Another smooth transition of adding a new vehicle to my policy. Tonya was very professional and friendly and well versed. Always a pleasure to deal with Flatch Insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate your business Joe!"
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Roy Renner

August 26, 2025

5  out of  5
rating by Roy Renner
"Very Professional staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Dunsmore

August 22, 2025

5  out of  5
rating by Heather Dunsmore
"The office staff was very helpful in resolving my concerns about a claim. They were able to contact the claims department and obtain the information necessary to resolve the claim. Ms. Garr has been a great advocate!"
We responded:
"We appreciate your review, Heather! We are delighted to know you had a great experience with Rachelle and our State Farm office. We appreciate your feedback and your business. We are here to help!"
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Lori Konrady

August 22, 2025

5  out of  5
rating by Lori Konrady
"I have been a customer for many years. I’ve always appreciated the kindness and professionalism of the staff. My insurance needs have been met quickly. In particular, Rachelle has always done a great job helping me with my insurance needs. She is always kind and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It's been our pleasure to serve you all these years and we certainly appreciate you!"
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Robert N

August 17, 2025

5  out of  5
rating by Robert N
"The Jason Flatch Agency Team has provided affordable insurance solutions for me for almost a decade. They go above and beyond to ensure great customer service. Please reach out to them for your insurance needs."
We responded:
"It’s our pleasure to assist you with your insurance needs for the past decade. We appreciate your business and your feedback. If there is anything else we can do to help, please let us know!"
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Monica Yoder

August 15, 2025

4  out of  5
rating by Monica Yoder
"I called to ask about lowering my insurance rates. While I am currently receiving all the discounts I qualify for, the representative took time to explain how the rates have decreased over past year. She was very helpful and kind."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Jim Lehr

August 11, 2025

5  out of  5
rating by Jim Lehr
"Jason and his team are outstanding! They are always helpful, professional and knowledgeable. Today I was trying to find a way to reduce my automobile insurance and Rachelle suggested a solution that achieved my objective. Thanks so much!"
We responded:
"Hi Jim - thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Rachelle; your satisfaction is our top priority! Hope all is well....."
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Eric Teets

August 7, 2025

5  out of  5
rating by Eric Teets
"Great Agent and employees that are professional, attentive to detail and offered a great value for the money. Highly recommended."
We responded:
"Thank you for the 5 star review, we appreciate the positive feedback. Please let us know if you have any questions as we are here to help."
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Stuart Mullan

August 4, 2025

5  out of  5
rating by Stuart Mullan
"The team at Jason Flatch State Farm are awesome. Very helpful, knowledgeable and always friendly. In these times of call centers and computer bots it is great to have a knowledgeable team that understand your needs to talk to whenever you have a need. Highly recommended"
We responded:
"This review is much appreciated as we strive to provide personalized service to our customers vs all these call centers and 800#s. We appreciate your business and are always here to help. Thanks Staurt for the awesome 5 star review!"
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Heidi McWeeney

August 3, 2025

5  out of  5
rating by Heidi McWeeney
"Tonya was extremely helpful! She gave detailed information, answered all of my questions thoroughly, and followed up with me quickly. Thank you!"
We responded:
"We’re thankful for your feedback! We appreciate your business and your 5 Star Review.! It’s our pleasure to assist you with your insurance needs and we are glad Tonya was so helpful. "
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Nikita law

July 31, 2025

5  out of  5
rating by Nikita law
"Called to add my son to my policy the agent so super nice and offered additional policirs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and appreciate your business! "
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Keith paglusch

July 16, 2025

1  out of  5
rating by Keith paglusch
"Beware. You call and ask Jason to call you and he is far too busy according to his office to talk to new potential customers. There are far too many choices of insurance agents in town. Not interested."
We responded:
"Renee and Tonya, each with over 20 years of experience, tried to help, with Tonya offering a phone appointment with me to discuss your concerns. When those efforts didn’t resolve the issue, I returned your call the same day and learned your frustration relates to a policy with a different SF Agent office."
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Beagle Man

July 15, 2025

5  out of  5
rating by Beagle Man
"Very helpful and friendly! Not pushy! There is now a total of 5 of us in the same condo building who have insurance with this office. Very knowledgeable with the condo homeowners. Shout out to Jane!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am glad Jane was able to provide 5 Star Service. We appreciate your business and if there is anything else we can do, just let us know!"