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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Faith Murphy

February 24, 2026

5  out of  5
rating by Faith Murphy
"I had an excellent experience working with Jakob. He took the time to explain my options and answered all my questions. He was very professional, responsive and made the entire process stress free. I highly recommend to anyone looking for a trustworthy agent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jakob provided you with clear explanations and made the process stress-free. It’s our goal to be professional, responsive, and trustworthy for all our clients. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future!"
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Jorge Valdes

February 24, 2026

5  out of  5
rating by Jorge Valdes
"Dylan has been incredible. My auto policy (Progressive) and home policy (southern oaks) was up for renewal, which I figured would be a good time to compare costs with other providers. Dylan drove over to me, saw what I already had in place, got me a better policy for half of what I was paying. He handled everything so well that I decided to switch my wife's auto-policy over because of how big the savings were. I am paying less now and have more coverage and even an additional car that I didn't have on my policy before. Dylan also answers every phone call / text so he makes insurance something I never have to think about! Can't recommend him enough!"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Dylan was able to provide you with better coverage at such significant savings, and that his personal approach made the process easy and stress-free. It means a lot to us that you trust him enough to switch your wife’s policy as well. We’re here to make insurance simple and reliable for you, so please don’t hesitate to reach out anytime. Your recommendation truly means the world to us!"
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Mckenzie

February 24, 2026

5  out of  5
rating by Mckenzie
"I’ve had a wonderful experience working with Dylan Kremple. He is responsive, knowledgeable, and incredibly thorough when it comes to explaining coverage options. As someone in real estate, I truly value professionals who communicate clearly and take great care of my clients — and he absolutely does. I highly recommend him to anyone looking for reliable and trustworthy insurance guidance."
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We’re delighted to hear that Dylan’s responsiveness, knowledge, and thoroughness have made such a positive impact. Clear communication and exceptional care are priorities for us, especially when it comes to supporting valued professionals like you and your clients. We truly appreciate your trust and look forward to continuing to provide reliable and trustworthy insurance guidance whenever you need it!"
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Angela

February 24, 2026

5  out of  5
rating by Angela
"Exceptional customer service! To be honest, all types of insurance plans (not just auto) confuse me so typically when an agent starts talking about all the options to choose from it can get very overwhelming. Nick was so kind and patient with me, explaining what everything meant in the simplest possible way that it made complete sense. After discussing my current situation and reviewing the current plan I carried with a differnt company, I felt like Nick really listened, was being honest, and not trying to upsell. He explained if something was important to have or increase/decrease, may not be a necessity at this time but a good option that could be added at a later date, or was not something I needed at all. I also spoke with Amy on a different call. She was very friendly, pleasant, and informative. Not only were they able to save me money overall but also increase my coverage. Both Nick & Amy were compassionate, efficient, and actually called me back when they said they would. We need more Nick & Amy's in this world. A big THANK YOU to you both!"
We responded:
"Thank you so much for your incredible 5-star review! Your kind words truly humble our team and remind us why we are so passionate about what we do. We are committed to helping everyone to the best of our ability, and your feedback inspires us to keep striving for excellence. We sincerely appreciate your support and are truly grateful for you!"
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Kimberly Morse

February 18, 2026

5  out of  5
rating by Kimberly Morse
"Very helpful, love my State Farm."
We responded:
"Thanks Kim, we love you too....!"
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Daniel Schultz

February 18, 2026

5  out of  5
rating by Daniel Schultz
"Cassie was very knowledgeable and patient, explaining all of the ins and outs of my policy. I’m very happy with the service i received and I highly recommend this State Farm branch"
We responded:
"We certainly appreciate you and the positive 5 Star Review. We are glad Cassie was helpful and are here for anything that we can help with."
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Fanshaw Bay

February 18, 2026

5  out of  5
rating by Fanshaw Bay
"My agent Jakob Beaver was very nice and helpful"
We responded:
"Thanks for the review and positive feedback on Jakob! "
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Maximiliano Cutiño

February 10, 2026

5  out of  5
rating by Maximiliano Cutiño
"Many thanks, especially to Mr. Jacob, for his unconditional help. Overall, State Farm is undoubtedly the best insurance."
We responded:
"We love when Jacob (or Jake from State Farm as we call him) provides a great customer experience. Thanks for the review and we look forward to working with you."
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Bonita Chambers

February 4, 2026

5  out of  5
rating by Bonita Chambers
"Excellent listening & providing information options for needed coverage and service. Thank you."
We responded:
"Hi Bonita, thanks so much for taking the time to share your positive experience! We love that you had such a great experience! If you ever need anything please don't hesitate to reach out to our team"
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Mark Zamprelli

February 2, 2026

5  out of  5
rating by Mark Zamprelli
"Today, Cassie assisted me when I requested a hardcopy of my new insurance card. She was very professional and accommodating and had it ready for me to pick up!! Folks like Cassi is what makes dealing with Jason Flatch's agency such a pleasure!! Renee assisted me in establishing insurance for a new vehicle purchase. She was an absolute pleasure to deal with! Renee's customer service skills are unmatched and I see her as a valuable asset to her agency!!"
We responded:
"Renee's 20+ years of experience is certainly appreciated, and we are glad she was so helpful. Thank you for the kind words, the great review and your continued business."
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BECKY K

January 23, 2026

5  out of  5
rating by BECKY K
"My experience with Amy, she is awesome! Very professional. She is very knowledgeable and detailed. Very helpful when i call in. Jason has a good reputable office and great staff"
We responded:
"We are so happy Amy was able to help. We think she is awesome too! Thank you for the 5 Star Review as we appreciate the feedback and we thank you for your business!"
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Francheska Vivar

January 23, 2026

5  out of  5
rating by Francheska Vivar
"I’ve been with the Jason Flatch office for over a decade and I stay for Amy!! The loyalty is unmatched Amy doesn’t make me feel like she’s my neighbor she’s family!!"
We responded:
"Thank you for your business for over 10 years, we certainly appreciate you! We are glad Amy has been with our office all these years and provides you with excellent service. Thanks for the great review!"
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zeljko kostadinovic

January 23, 2026

5  out of  5
rating by zeljko kostadinovic
"just great"
We responded:
"Thank you for the 5 Star Review. We are glad we could help with your insurance needs!"
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Betsy Don

January 22, 2026

5  out of  5
rating by Betsy Don
"Jane, our agent at State Farm is excellent. She is very knowledgeable And easy to understand when she explains things. She’s also expedient and very pleasant to work with."
We responded:
"We appreciate the positive 5 Star Review and feedback. We are glad Jane was so helpful and we appreciate your business. We are always here to help!"
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Chrissy Ritsema

January 22, 2026

5  out of  5
rating by Chrissy Ritsema
"Extremely helpful and knowledgeable. I can't thank you enough for all your help today!"
We responded:
"Thank you for the five-star review and recommendation, Chrissy! I am glad Jane was able to assist you with your insurance needs. Our team is here for you whenever you need us! Jason"
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The dance King

January 16, 2026

5  out of  5
rating by The dance King
"Rachelle was so helpful and such a pleasure to work with! Answered all my questions and provided all the information I needed. Thank you 😊"
We responded:
"Thank you! We appreciate the great review and feedback. We are glad Rachelle was able to help and provide 5 Star Service."
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Daniel Blacker

January 14, 2026

5  out of  5
rating by Daniel Blacker
"Jason did a great job informing me of the needed information. He spent 30 min with me over the phone."
We responded:
"We certainly appreciate the Google Review. Thank you and thank you for the business. We are here to help if anything else comes up!"
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Robert Percy

January 14, 2026

5  out of  5
rating by Robert Percy
"Help me out got me a good rate and waited till I was ready to get new insurance"
We responded:
"Thank you for the 5 Star Review. Please let us know if you need anything else, we are here to help!"
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Sunshine State Of Mine

January 13, 2026

5  out of  5
rating by Sunshine State Of Mine
"I had a pleasurable experience with Nick at Jason Flatch. He was thorough, professional and very courteous while handling my policy. Thank you Nick. 😊"
We responded:
"We appreciate your business and the 5 Star Review. We are glad Nick was able to help you taken care of....thank you!"
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Gary Barsell

December 29, 2025

5  out of  5
rating by Gary Barsell
"We have been a loyal customer for decades. Amy and staff have always been very helpful with our needs going over different options for our policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate you being a loyal customer. "
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Jeff Chasney

December 18, 2025

5  out of  5
rating by Jeff Chasney
"Rachelle was professional, personable and helpful all wrapped in one!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Susan Molski

December 16, 2025

5  out of  5
rating by Susan Molski
"We have all of our insurance through this office and have been very pleased with the service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you and your business. If there is anything else we can do to help, please let us know! "
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Jozsef

December 16, 2025

5  out of  5
rating by Jozsef
"Jason Flatch office and Renee are awesome! Anytime I needed to make some changes on my policy she took care of it right away. Very responsive and professional. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Renee. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Joel Echols

December 15, 2025

5  out of  5
rating by Joel Echols
"Fantastic service. Renee was very helpful and patient. Competitive prices."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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JC Colquhoun

December 10, 2025

5  out of  5
rating by JC Colquhoun
"Yesterday I worked with Rachelle regarding my policies for 2026. It was one of the most favorable experiences I’ve ever had working with an insurance agent representative. She is patient, thorough and informative. I sincerely appreciate her honesty and integrity. Thanks Rachelle."
We responded:
"This is why we always try and be the best we can for our customers. We sincerely appreciate the feedback and AWESOME 5 Star Review. Thank you JC and thank you Rachelle."