State Farm® Insurance Agent Jason Flatch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jacy jenkins Jenkins
September 4, 2025
5
out of
5
rating by jacy jenkins Jenkins
"State farm is a great insurance company primarily because they have great insurance agents and I would highly recommend Rachelle Garr who is very personable and goes out of her way to help out and that makes me really appreciate the service that is provided... she's awesome 😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! And yes, we agree Rachelle is awesome too! Thank you for your business!"
Joe Caruso
September 2, 2025
5
out of
5
rating by Joe Caruso
"Another smooth transition of adding a new vehicle to my policy. Tonya was very professional and friendly and well versed. Always a pleasure to deal with Flatch Insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate your business Joe!"
Roy Renner
August 26, 2025
5
out of
5
rating by Roy Renner
"Very Professional staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Heather Dunsmore
August 22, 2025
5
out of
5
rating by Heather Dunsmore
"The office staff was very helpful in resolving my concerns about a claim. They were able to contact the claims department and obtain the information necessary to resolve the claim. Ms. Garr has been a great advocate!"
We responded:
"We appreciate your review, Heather! We are delighted to know you had a great experience with Rachelle and our State Farm office. We appreciate your feedback and your business. We are here to help!"
Lori Konrady
August 22, 2025
5
out of
5
rating by Lori Konrady
"I have been a customer for many years. I’ve always appreciated the kindness and professionalism of the staff. My insurance needs have been met quickly. In particular, Rachelle has always done a great job helping me with my insurance needs. She is always kind and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It's been our pleasure to serve you all these years and we certainly appreciate you!"
Robert N
August 17, 2025
5
out of
5
rating by Robert N
"The Jason Flatch Agency Team has provided affordable insurance solutions for me for almost a decade. They go above and beyond to ensure great customer service. Please reach out to them for your insurance needs."
We responded:
"It’s our pleasure to assist you with your insurance needs for the past decade. We appreciate your business and your feedback. If there is anything else we can do to help, please let us know!"
Monica Yoder
August 15, 2025
4
out of
5
rating by Monica Yoder
"I called to ask about lowering my insurance rates. While I am currently receiving all the discounts I qualify for, the representative took time to explain how the rates have decreased over past year. She was very helpful and kind."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Jim Lehr
August 11, 2025
5
out of
5
rating by Jim Lehr
"Jason and his team are outstanding! They are always helpful, professional and knowledgeable. Today I was trying to find a way to reduce my automobile insurance and Rachelle suggested a solution that achieved my objective. Thanks so much!"
We responded:
"Hi Jim - thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Rachelle; your satisfaction is our top priority! Hope all is well....."
Eric Teets
August 7, 2025
5
out of
5
rating by Eric Teets
"Great Agent and employees that are professional, attentive to detail and offered a great value for the money. Highly recommended."
We responded:
"Thank you for the 5 star review, we appreciate the positive feedback. Please let us know if you have any questions as we are here to help."
Stuart Mullan
August 4, 2025
5
out of
5
rating by Stuart Mullan
"The team at Jason Flatch State Farm are awesome. Very helpful, knowledgeable and always friendly. In these times of call centers and computer bots it is great to have a knowledgeable team that understand your needs to talk to whenever you have a need. Highly recommended"
We responded:
"This review is much appreciated as we strive to provide personalized service to our customers vs all these call centers and 800#s. We appreciate your business and are always here to help. Thanks Staurt for the awesome 5 star review!"
Heidi McWeeney
August 3, 2025
5
out of
5
rating by Heidi McWeeney
"Tonya was extremely helpful! She gave detailed information, answered all of my questions thoroughly, and followed up with me quickly. Thank you!"
We responded:
"We’re thankful for your feedback! We appreciate your business and your 5 Star Review.! It’s our pleasure to assist you with your insurance needs and we are glad Tonya was so helpful. "
Nikita law
July 31, 2025
5
out of
5
rating by Nikita law
"Called to add my son to my policy the agent so super nice and offered additional policirs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and appreciate your business! "
Georgia Gamelin
July 30, 2025
5
out of
5
rating by Georgia Gamelin
"Jason Flatch’s State Farm agency is the best. Their team including Tonya & Amy in this office are extremely professional and helpful in going over each situation and coverages etc. I have been with them for years and appreciate being treated so nicely."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we appreciate your business. If there is anything else we can do to help, please let us know! "
Keith paglusch
July 16, 2025
1
out of
5
rating by Keith paglusch
"Beware. You call and ask Jason to call you and he is far too busy according to his office to talk to new potential customers. There are far too many choices of insurance agents in town. Not interested."
We responded:
"Renee and Tonya, each with over 20 years of experience, tried to help, with Tonya offering a phone appointment with me to discuss your concerns. When those efforts didn’t resolve the issue, I returned your call the same day and learned your frustration relates to a policy with a different SF Agent office."
Kevin
July 15, 2025
5
out of
5
rating by Kevin
"Met with representative Jane McDonald , was a wonderful meeting and after reviewing my policy she was able to save me over $600 a year. Overall very good experience and glad they contacted me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We love saving people money. Thanks Kevin!"
Beagle Man
July 15, 2025
5
out of
5
rating by Beagle Man
"Very helpful and friendly! Not pushy! There is now a total of 5 of us in the same condo building who have insurance with this office. Very knowledgeable with the condo homeowners. Shout out to Jane!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am glad Jane was able to provide 5 Star Service. We appreciate your business and if there is anything else we can do, just let us know!"
Brian Smillie
July 9, 2025
5
out of
5
rating by Brian Smillie
"Thanks to Rachelle for guiding us through an auto insurance issue to a positive resolution. Exceptional support! Based on her efforts it’s “State Farm forever!” We could not have asked for a better outcome!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We are glad Rachelle was so helpful and if there is anything else we can do for your insurance needs, just let us know! We appreciate your business!"
Joylyn Fox
July 7, 2025
5
out of
5
rating by Joylyn Fox
"Jane was awesome helping me change a vehicle and look at my coverages to make sure I had the best coverage for me!! She was so patient and helpful!! Will be recommending everyone to her!! She also remembered me from over 2 years ago and so many details about our short encounter that long ago."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Awesome to hear about Jane too, we appreciate you and her both! Thank you!"
Kelly Fox
June 24, 2025
5
out of
5
rating by Kelly Fox
"The whole office has always been a pleasure to work with! Amy especially is always fun & helpful!"
We responded:
"Thank you for the 5 Star Review. We surely appreciate your business and are here to help any way we can. I am glad Amy can add some "fun" into the insurance world:-) "
kenneth williams
June 23, 2025
5
out of
5
rating by kenneth williams
"ABSOLUTELY FANTASTIC. I have been with this agency for several years and they have always been there to help and answer questions. I really don’t know how they stay so energized and sound so fresh and willing to help after dealing with so many people and questions. All of the staff are far beyond fantastic. APPRECIATE ALL!!!!👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽"
We responded:
"That is an awesome review and much appreciated! Insurance can be challenging at times, but getting this feedback with great customers like you makes it worth it! We appreciate you!"
dave kirby
June 22, 2025
5
out of
5
rating by dave kirby
"It is always a blessing to get to speak with Rachelle. Her and the rest of the staff have always been able to help and assist me all of my insuring issues. You have a great staff Jason."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and glad Rachelle was helpful. Thank you Dave, we appreciate you!"
MARLA Mastrangelo
June 20, 2025
5
out of
5
rating by MARLA Mastrangelo
"Amy is the best. Always solves my problem and very knowledgeable and professional"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Amy in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cin Rag
June 19, 2025
5
out of
5
rating by Cin Rag
"I stopped by without an appointment but was quickly seen by a representative. All my questions were answered. Great pricing and always helpful."
We responded:
"Thank you for the awesome 5 Star review. I am glad we could provide you with a great experience. We appreciate you and we are here to help."
Steve Rice
June 12, 2025
5
out of
5
rating by Steve Rice
"Been a customer for over 20 years and have always received great customer service, especially from Renee. She is so helpful and always so quick to reply to a question, very much appreciated"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Renee. Thank you for over 20 years as a customer!!! We are here to help and appreciate you."
Janet Carpenter
June 9, 2025
5
out of
5
rating by Janet Carpenter
"Tonya is great! Really looks out for the clients and was a great help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "