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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Sanders

July 22, 2024

5  out of  5
rating by Megan Sanders
"Jane helped me and she couldn't have been better/more kind! Overall, such a great experience!"
We responded:
"Thank you for your kind words, Megan! I am thrilled to hear that Jane provided you with exceptional service and kindness. We aim to provide top-notch customer service. If you ever need further assistance or have any questions, please don’t hesitate to reach out. -Jason"
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Alejandro A

May 25, 2024

5  out of  5
rating by Alejandro A
"Jason is professional and personable. Would recommend without a doubt."
We responded:
"Thank you for your kind words, Alejandro! I am delighted to hear that you found me professional and personable. Your recommendation means a lot to me, and I appreciate your support! -Jason"
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Angeli Diaz

May 8, 2024

5  out of  5
rating by Angeli Diaz
"Jane was very helpful and lovely. I didn't know what to do about getting life insurance but she provided me all the information I needed. She communicated everything I needed and helped when I called back with more questions."
We responded:
"Thank you, Angeli, for your 5-star review! I’m glad to hear our team was able to assist with your life insurance plan. Don’t hesitate to reach out if you need additional help! Jason"
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XT H

April 23, 2024

1  out of  5
rating by XT H
"To JASON FLATCH and you all who now reading reviews to find a reliable car insurance agency Jane R. McDonald assisted me while I had State Farm policies for my seven vehicles. She was very attentive as long as all my cars were insured under her account. However, as I gradually sold off my vehicles and ended up with only three remaining, I found it increasingly difficult to reach her. She was often busy with other customers or unreachable via phone calls and voicemail. In January of this year, I sold two more cars, leaving only one. Despite multiple attempts to contact her via phone calls, voicemails, and emails to cancel the policies, she never responded. By mid-February, I sold my last car as I was moving out of state. Yet, she continued to charge fees without responding to my calls. Now, she refuses to refund the overpayments, citing that all my policies were canceled on 2/27, almost at the end of the month. JASON FLATCH, is this the standard of service you endorse for your employees?""
We responded:
"Hi and thanks for reaching out. We do apologize for the misunderstanding. All cars were canceled and refund was processed accordingly. We replied to your email with the details and hope you have received the email and refund check. Please let us know if you need anything else. Sincerely, Jason"
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Janice Dix

April 11, 2024

5  out of  5
rating by Janice Dix
"Dylan Krempel with Jason Flatch State Farm assisted with purchasing insurance today and I was very impressed with his professionalism and efficiency. Always takes care of our insurance needs."
We responded:
"Thank you for taking the time to share your experience with us, Janice! I am happy to hear that Dylan provided you with great service while assisting you with your insurance. Please don't hesitate to reach out if you have any further questions or if there's anything else we can do for you. We appreciate you! Jason"
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Jeri Berman

March 8, 2024

4  out of  5
rating by Jeri Berman
"AMY goes above and beyond her necessary duties to keep her customers very satisfied"
We responded:
"Thank you for the review, Jeri! I am glad Amy could provide a great insurance experience for you. We hope to continue making your experience great! -Jason"
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Dave Beachy

March 5, 2024

5  out of  5
rating by Dave Beachy
"We have been with Jason Flatch - State Farm Insurance Agent for many years. Highly recommend!"
We responded:
"Thank you, Dave! We appreciate you being a loyal good neighbor to the Jason Flatch State Farm Agent team! Do not hesitate to reach out if we can help you with anything further. - Jason "
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Liam Googins

January 16, 2024

5  out of  5
rating by Liam Googins
"The best prices in FLORIDA and easy to work with. Definitely recommend!"
We responded:
"We appreciate your 5-star recommendation, Liam! I’m glad our team was able to assist and meet your needs! We look forward to working with you! Jason"
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Stark Side Airsoft

December 6, 2023

5  out of  5
rating by Stark Side Airsoft
"Had a few issues that I need solved asap not only was she professional and courteous but she got what I needed done within minutes. This was one of the best insurance people that I have talked to and I would recommend here and this agency because it clear they hire people that care and do there job well that’s so much for all your help Carla"
We responded:
"Thank you for the five-star review! I am glad Carla could be there to assist you with what you needed and give you a great insurance experience. Carla and the rest of our team are happy to help! We appreciate your business, Jason "
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Ali Mcdonald

May 5, 2023

5  out of  5
rating by Ali Mcdonald
"I have always had insurance but didn't know much about it besides I have to spend money every month on something that I don't get back. BUT then I realized how important it truly is. I realized how big of a difference it can make in someone's life. I was in a car accident a few months back. I was the passenger and the driver was going very fast around a turn while it was raining. We slid and hit 2 trees and luckily we came out with a few injuries but it could have been much worse. All I thought about was if we had hit those trees in any other way we could have died and left our kids and family with nothing. I then talked to Jane who was very patient with me and she answered all of my questions about life insurance. I now have a life insurance policy and know that if something happens to me then my family will be taken care of. Thank you State farm for being so kind and patient with me after this very scary experience."
We responded:
"Thx for great review - appreciate it!"
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Steve Watkins

March 3, 2023

5  out of  5
rating by Steve Watkins
"Recently I had need of information on homeowners insurance. Just by good luck I was able to talk to Carla at the Jason Flatch Agency. Carla went over and above my highest expectations in helpfulness, friendliness, response and overall professionalism. If you need insurance, talk to Carla. You won't be disappointed."
We responded:
"Steve, thank you for sharing your experience with us! I’m glad Carla was able to assist you with your homeowner’s insurance plan. We appreciate your feedback and look forward to seeing you at the office again. Jason"
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Tino Tatum

January 12, 2023

5  out of  5
rating by Tino Tatum
"Dylan was a rock ⭐️ #100"
We responded:
"Thank you, Tino for our 100th review! Happy to serve customers like you for your insurance needs! Thanks for choosing Jason Flatch State Farm."
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Joshua Kunz

December 31, 2022

5  out of  5
rating by Joshua Kunz
"I’ve been with this branch for years. Dylan is a great agent and the service is always great!"
We responded:
"Thank you for the 5 Star Review Joshua. We appreciate your business and glad Dylan could provide excellent customer service. Happy New Year!"
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John Steller

December 28, 2022

5  out of  5
rating by John Steller
"Fine agents. Know the business"
We responded:
"Thank you so much for the review, John! It’s our pleasure to work with you, and I’m thrilled we were able to assist with your insurance needs. We appreciate your business! Jason"
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Shirley Curtis

November 30, 2022

5  out of  5
rating by Shirley Curtis
"We recently added homeowner insurance with Jason Flatch's agency. We truly appreciated the clear communications, professionalism, and assistance. Thank you Jane, for answering my many, many questions and explaining in details. Thank you to Carla and Kathy too. This office works as a team. I now feel very informed and pleased with our decision."
We responded:
"Shirley, my team and I want to thank you for taking the time to leave such a wonderful review! I’m glad to hear that Jane, Carla, and Kathy were able to assist you. We look forward to serving you in the future! "
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Ana Rosa Oliva

November 11, 2022

5  out of  5
rating by Ana Rosa Oliva
"Jane McDonald helped me with getting my life insurance policy. She helped explain everything to me and was so kind."
We responded:
"Ana Rosa, thank you for your review! We’re thrilled Jane was able to help with your life insurance needs! Please stop by our office if there’s anything else we can do to help! Jason"
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KC Hill

November 11, 2022

1  out of  5
rating by KC Hill
"I have been with State Farm for 25+ years. My car insurance just almost doubled. No Accidents in 12 years, No tickets, Safe driver. I call because I did not agree to the amount on the bill. I have left two messages. 25 years and an agent will not take the time to talk to me about an OUTRAGEOUS Bill! You just lost a client. I will tell the world NOT to use State Farm."
We responded:
"KC, we certainly understand your frustration. We do return all our customers phone calls so I apologize if one of yours was missed. I do see where we have reached out via text and email as well regarding the premium needed for extra coverage you requested. Florida is also experiencing rate increases across the entire state and all companies here in Florida. We are available to discuss anything in order to review coverage, deductibles, options, required forms, etc. 941-342-6036, you can call or text to that number. Sincerely, Jason"
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Lisa McKean

July 26, 2022

5  out of  5
rating by Lisa McKean
"Very good insurance agent Helpful Reliable Trustworthy"
We responded:
"Thank you for your kind review Lisa! The Jason Flatch State Farm insurance team is proud to have you as a customer."
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Greg Smith

July 15, 2022

5  out of  5
rating by Greg Smith
"If you want a great time going over your insurance, make sure you get Dylan. He was very kind and answered all the questions I had about my homeowners' policy. As much as I hate life insurance, he broke it down and showed me inexpensive options on how I could protect my family if a travesty struck. Call in and insist on Dylan!"
We responded:
"Greg, thank you for the 5 Star Review! Dylan is a true asset to our customers and I'm glad he could help with both homeowners insurance and life insurance. We appreciate your business."
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Tatiana Grieff

July 11, 2022

1  out of  5
rating by Tatiana Grieff
"Been with them for 7+ years and they wouldn’t renew my policy now because of 2 accidents that I wasn’t even at fault for."
We responded:
"I do understand your frustration. These decisions are made at the corporate level but we are here to help. Please call our office at 941-342-6036 as we can help further explain the process and how to best move forward. Thank you."
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Kate Holgate

July 6, 2022

5  out of  5
rating by Kate Holgate
"Jason and his team have taken care of our auto and homeowner's insurance for almost 25 years. Everyone there is professional, friendly, and when we've need to report a claim, they have shown concern and compassion. They take the time to regularly evaluate our needs to make sure that we are getting the lowest rate possible. It doesn't get better than that!"
We responded:
"Kate, thank you so much for the 5 Star Review. We appreciate your business and glad we can help with your homeowners and auto insurance all these years! We sincerely thank you for your loyalty to State Farm and our office."
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swfla92

June 12, 2022

5  out of  5
rating by swfla92
"Jane and Dylan were such a big help to me after having the same Florida auto insurance for 24 yrs! Thank you for making it easy."
We responded:
"Thanks for the 5 star review! We strive to always provide great customer service at Jason Flatch State Farm. We are happy to service you with your Auto Insurance."
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Elena Sandberg

March 21, 2022

1  out of  5
rating by Elena Sandberg
"Raised my insurance"
We responded:
"Sorry about your experience with increasing rates. We are all seeing rates go up in Florida with unprecedented growth and more & more cars on the roads. Please feel free to call our office to discuss and we will reach out to you as well."
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Victoria Moss

February 21, 2022

5  out of  5
rating by Victoria Moss
"Kathy is great! She is always there for me if I have questions and keeps my best interest at heart."
We responded:
"Hi Victoria and thank you for the 5 star review. I am so glad Kathy was able to provide great customer service."
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Ann Sensenbrenner

February 16, 2022

5  out of  5
rating by Ann Sensenbrenner
"I have been working with the Jason Flatch agency since we moved to the area in 2009. The staff is very professional, responsive and the service has been top notch. I can rest assured that my home and automobiles are covered fully, and they have been amazing to work with when I have had to file claims. Jane is especially easy to work with and a real asset to this group. I highly recommend this agency to anyone looking for insurance in Sarasota."
We responded:
"Thank you Ann for trusting us since 2009 with your home and car insurance. We appreciate you and are glad Jane was able to provide great service. Thank you for your review."